FAQs

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FAQs

General Question

We offer a wide range of lights, including LED, decorative, panel, and outdoor lights, as well as ceiling, pedestal, and industrial fans. Our products cater to both residential and commercial needs.
Yes, all our lights and fans are designed to be energy-efficient, helping you save on electricity bills while being environmentally friendly.
Yes, we offer professional installation services for all our lights and fans. Our expert team ensures a hassle-free and safe setup.
Absolutely! We provide customized lighting solutions to meet your specific requirements, whether it’s for your home, office, or any other space.
Yes, all our products come with a warranty. The warranty period varies depending on the product, typically ranging from 1 to 5 years.
We have a customer-friendly return and exchange policy. If you’re not satisfied with a product, you can return or exchange it within 7 days, provided it’s in its original condition.
Yes, we offer delivery services across the country. Delivery charges and timelines depend on your location.
Our experienced staff can guide you in selecting the perfect fan or light based on your room size, design preferences, and functionality requirements.
Yes, we welcome bulk orders for projects, businesses, and events. Contact us for special pricing and assistance with bulk purchases.
You can reach us via phone, email, or by visiting our showroom. Our contact details are available on the website’s contact page.

Payment & Policy

We accept payments via bank transfer, cash on delivery (COD), and other secure payment methods. Details will be shared at the time of order placement.
Yes, we require 10%–20% advance payment to confirm your order. This ensures timely processing and delivery of your products.
With COD, you can pay the remaining amount at the time of delivery. However, an advance payment is required to confirm your order.
Yes, you can cancel your order within 24 hours of confirmation. The advance payment will be refunded as per our cancellation policy.
Delivery charges depend on your location and the size of your order. These charges will be communicated at the time of order confirmation.
Advance payments are partially refundable in case of cancellation. Refund terms will depend on the timing and nature of the cancellation.
Yes, we provide detailed invoices for all purchases, ensuring transparency in pricing and payments.
Once your order is confirmed, we will share a tracking ID or delivery timeline so you can monitor the progress of your order.
If you receive a damaged or defective product, please contact us within 48 hours. We will arrange a replacement or refund as per our policy.
Yes, you can pay the full amount in advance if you prefer. This will expedite the processing and delivery of your order.